At Asean Media, we are dedicated to creating a vibrant and engaging platform that connects the diverse cultures of Southeast Asia. Our customer support policy reflects our commitment to providing exceptional service to our community and ensuring that every interaction is positive and enriching. Here’s how we support you:

1. Customer Support Channels

We offer multiple ways for you to reach out to us:

  • Phone Support: Call us at 0369020373 for immediate assistance.
  • Email Support: Contact us at [email protected] for inquiries, feedback, or support requests.
  • In-Person Support: Visit us at Thôn Ngọc Liễn, Hiệp Hòa, Bắc Giang, Vietnam for face-to-face assistance.

2. Response Time

We strive to respond to all inquiries within 24 hours. Our team is dedicated to addressing your questions and concerns promptly to enhance your experience with Asean Media.

3. Support Services

Our support services include:

  • Content Inquiries: Questions regarding our articles, features, and publications.
  • Technical Assistance: Help with website navigation, account issues, and access to resources.
  • Feedback and Suggestions: We value your input and encourage you to share your ideas for improving our platform.

4. Commitment to Quality

At Asean Media, we aim to deliver high-quality, culturally rich content that resonates with our audience. Your feedback helps us refine our offerings and better serve the community.

5. Building Community

Our mission is to connect the ASEAN community and share the region’s diverse cultural values with the world. We invite you to engage with us, participate in discussions, and share your stories.

For any additional questions or concerns, please do not hesitate to reach out through our available channels. Together, we can inspire and promote the beauty of the ASEAN region!

Thank you for being a part of Asean Media!